Collaborator profile
Olena Zamkova
Director of innovation and experience design at ÉPIK Collection Group
Olena’s 20-plus years as a hotel and restaurant owner and manager sharpened her critical thinking skills in meeting and exceeding client expectations. As Épik Collection director of innovation, she’s built a loyal clientele by highlighting the value of guest experiences, while her unique value propositions help associates with well-defined strategies in achieving their goals.
As a teacher and facilitator, Olena encourages students to follow their dreams by meeting the challenges they face, on the one hand, and with some healthy nurturing on the other. “The MTLHC is designed to stimulate talent and open the minds of the industry’s leaders of tomorrow,” she says.
